Security at base14
At base14, security is not an afterthought, a compliance checkbox, or a layer we apply at the end. It is a foundational design principle that shapes how we build, operate, and evolve our observability platform.
Security by Design
From day one, our architecture has been shaped around security as a core tenet. Every system component—storage, network boundaries, ingestion pipelines, and internal services—is designed with least-privilege access, strict isolation, and auditable data flows.
We treat secure-by-default as the only acceptable baseline. Features and infrastructure decisions are evaluated not only for performance and reliability, but for their security posture and long-term trust implications.
Enterprise Regulatory-Grade Experience
base14 is founded and built by engineers with deep experience delivering software in highly regulated industries such as financial services and healthcare.
We have designed and operated platforms that undergo continuous third-party audits, penetration testing, and global compliance reviews. The same discipline and scrutiny guide our work here—ensuring that the systems we build are not just secure in theory, but resilient in real-world, adversarial environments.
Hardened Access Controls
All access to our internal systems requires strong authentication, enforced through mandatory multi-factor authentication (MFA/2FA). Administrative operations follow strict approval workflows, and system access is continuously monitored, logged, and audited.
All communication between services—internal or external—uses encrypted channels (TLS/SSL), with automated certificate management and rotation. We maintain a principle of zero direct access to production data, and any temporary access is time-bound and fully audited.
Secure Engineering Culture
Security extends beyond infrastructure. Every base14 engineer and operational staff member undergoes regular information security and privacy training.
All company-managed devices use full-disk encryption, endpoint protection, and continuous threat monitoring. Security practices are embedded in our development lifecycle—from code reviews and dependency scanning to continuous integration checks and incident response drills.
Security Features Summary
A concise overview of the core security guarantees provided by base14 across infrastructure, operations, and culture.
Architecture
Secure-by-Design
Security built into core design; isolation and least-privilege at every layer.
Encrypted Data in Transit
All communication secured using TLS/SSL with automated certificate rotation.
Segmented Tenant Isolation
Each tenant's data is processed and stored in isolation, ensuring strict data boundaries.
No Direct Production Access
Access to production data is disabled by default; temporary access is time-bound and audited.
Access Controls
Mandatory MFA/2FA
All internal access requires strong multi-factor authentication.
Role-Based Permissions
Strict IAM policies limiting access to the minimum required scope.
Continuous Session Monitoring
All privileges and activities are logged and monitored for anomalies.
Operational Security
Hardened Employee Devices
Full-disk encryption, endpoint protection, and continuous threat detection are enforced.
Security Training
All engineers and staff undergo recurring infosec and privacy training.
Controlled Admin Operations
All administrative or configuration changes follow documented approval workflows.
Data Handling
Log/Trace/Metric Protection
All telemetry handled through controlled ingestion pipelines with secure retention policies.
Restricted Data Visibility
Internal users only see anonymized or scoped-down data for debugging.
Development Practices
Secure SDLC
Code reviews, automated dependency scanning, and CI security checks.
Regular Penetration Testing
Routine external and internal security assessments.
Vulnerability Management
Continuous monitoring and patching of dependencies and infrastructure.
Organizational Trust
Experienced Leadership
Founders with backgrounds in fintech and healthcare compliance.
Incident Response Readiness
Documented, tested response plans for security events.
Transparent Communication
Clear and timely communication in the rare event of a customer-impacting issue.
Our Commitment
Our customers trust us with sensitive operational telemetry—and we take that responsibility seriously. As we grow, security continues to guide our decisions, our culture, and the evolution of our platform.
We will always prioritize the safety of your data over convenience or speed, and we remain committed to maintaining the highest standards of security across every facet of base14.
Questions About Our Security?
We're happy to discuss our security practices and how we protect your data
Contact Us